Return Policy

Dear Valued Customer,

We regret to inform you that returns for ink products are not accepted at this time.

Cancellation Policy:
Please be advised that a 10% restocking fee will be applied to all canceled orders. Orders cannot be canceled via email. To cancel an order, please contact us at 860-265-2199 between 8 am and 5 pm EST. Cancellations can only be processed if the order has not been shipped.

Back Orders:
If any item in your order is on back order, our sales department will promptly notify you to discuss possible substitutions. If you encounter any issues, please feel free to reach out to us at or call us toll-free at 1-866-209-7361.

Tommy’s Supplies Worldwide Shipping:
We are pleased to offer worldwide shipping for all our products!

For any inquiries, please contact us at our toll-free number 866-209-7361 or email us at We are here to assist you.

Best regards,
Your friends at Tommy's Supplies