Orders made before 3 P.M. EST will be shipped same day for UPS. Next Day, is the next business day; if done on a Friday, the next business day would be a Monday. No orders are shipped on weekends or major holidays. Ink may be damaged if exposed to extreme heat or cold. If you live in a climate with extreme temperatures, your ink may be damaged during ground shipping. We can’t guarantee a climate controlled environment, Next Day Air or Express shipping would be best. Tommy’s Supplies is not responsible for any delays in shipping due to natural disasters, holidays, or any other unforeseen events.
Orders shipping within the United States will ship UPS Ground unless otherwise specified by the customer. UPS does not ship or deliver packages on weekends. UPS can ship on Saturday only if the Next Day Saturday or 2nd Day Saturday shipping option is selected. UPS does not ship to P.O. Boxes. If you would like to ship to a P.O. Box, you must use the USPS shipping option. All orders are shipped out of our Somers, CT location. Ground shipment options on the East Coast are 1-3 business days and up to 7 business days for West Coast addresses.
International orders are shipped either through UPS or DHL for the safest shipping option. At customer request we can ship your order through the Post Office. Post Office shipments are done at customer's risk. Tommy’s Supplies does not take any responsibility for packages shipped through the Post Office. Customers are responsible for all custom duties and taxes, if applicable. Typical shipping times through DHL or UPS are 3-8 business days, depending on location. USPS shipping can be around 10-14 business days.
COD orders can be made by phone or email. A $14.50 COD fee will be applied to all COD orders. First time COD customers have a $400 limit until their first COD payment has been cleared through our system. COD orders must be shipped out by UPS. We do not ship COD orders by Post Office. COD orders are only available to orders placed within the United States. We do not ship international orders including Canada with COD.